Mailbox Names Missing in Favorites Section - Outlook LTSC 2024

Hello, I’m experiencing an issue with Outlook LTSC 2024 where mailbox names are missing in the Favorites section of the folder pane. When I add a folder (e.g., the Inbox) from a shared mailbox to my...

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Teresa_Cyrus
Feb 12, 2025
It sounds like you are experiencing the same behavior as I did with the recent Microsoft 365 Business Standard account update. A Favorite folder will display the proper email address only when two folders from different accounts are added to the Favorite pane.

You can check out this video: https://youtu.be/vJZhy-hqS5A?si=dZZx7xT3QlKaYzR1

2/12/2025 #traccreations4e

Teresa_Cyrus

MVP

Feb 12, 2025

It sounds like you are experiencing the same behavior as I did with the recent Microsoft 365 Business Standard account update. A Favorite folder will display the proper email address only when two folders from different accounts are added to the Favorite pane.

You can check out this video: https://youtu.be/vJZhy-hqS5A?si=dZZx7xT3QlKaYzR1

2/12/2025 #traccreations4e

TomGignac
Copper Contributor
Feb 13, 2025
Bingo! Amazing how far down a rabbit hole we can go. Thanks for sharing!

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Mailbox Names Missing in Favorites Section - Outlook LTSC 2024

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