Forum Discussion
Looking For Culprit Inhibiting Outgoing Mail
Any send and receive error messages?
Diane_Poremsky_MVP Hi - In order to respond, I'll need to get very detailed, sorry. My problems started when Outlook would not perform it's duties until using Task Manager to "End Task" on Outlook entry.
When re-started, everything would be normal. Recently, problems got worse, because now emails that are sent, go straight to the Outbox. Now I need to shut down, and on restart, the mail gets sent.
My Email is an "att.net" address, which recently became Yahoo Mail. My browser mail works fine. I have succeeded in syncing my "Security Key" between Yahoo Mail and Outlook, using that key for password in my Email Account in Outlook. After entering the remaining mail credentials, and running "Test Account Settings" procedure, I happily saw the two green checkmarks. Ok.
Meanwhile, the Sent mail is still going to Outbox and hanging there. Upon Googling the issue, it was suggested that I run Outlook in Safe mode, to discover what "Add-in" is the issue or the culprit.
In Safe mode, everything works as it should. In examining Add-ins, only one was, no longer is, active: "Microsoft.VbaAddinForOutlook.1". Three are inactive and one is disabled. In "Manage" the drop down is "COM Add-ins", and when I hit "Go", the COM Addins page has four entries with checkboxes, and none are checked.
This is what I've learned, and if I can grasp how to get the add-ins setup where they allow me to send emails, I'll be so happy! Thanks, Diane - TheProf
RGTheProf I have an update: The only remaining problem is the outgoing mail goes to Outbox, after hitting send on the message itself. The message will sit there until I hit the send/receive button, then it goes out as it should. I have received no Forum suggestions for any repairs. All repairs I have made have been with the assistance of the gentlemen at Outlook. They've been very generous with their time, and we've accomplished a lot. I could still use a tip to repair this final glitch, but will most likely find it elsewhere, sorry. TheProf
- Is send immediately enabled? Are your send and receive s groups set to send every 5 minutes or so (no lower).
