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PierreA770's avatar
PierreA770
Copper Contributor
Aug 07, 2025
Solved

Issues with email Outlook

Hello All  when i have some emails open in my task bar if i click on it it doesn't show i nee to use alt tab    any idea why ? it does not do it on every laptop / computer    Thanks 
  • Surya_Narayana's avatar
    Aug 11, 2025

    hi PierreA770​ What you’re describing sounds like an Outlook window focus/display issue — the email window is open (you see it in the taskbar) but clicking it doesn’t bring it to the front, and you have to use Alt+Tab to switch to it.

    This can happen for a few reasons, and it’s not always consistent across all machines because it depends on Windows display settings, Outlook’s rendering mode, and any add-ins.

    Common Causes & Fixes

    Window is opening “off-screen”

    If Outlook “remembers” a window position on a second monitor that’s no longer connected, it may be opening out of view.

    • Select the Outlook window from the taskbar.
    • Press Alt + Space → then M → use arrow keys to move the window into view.
    • Once visible, resize/reposition it and close — Outlook should remember the new position.

    Windows Focus Settings

    If Windows is set not to automatically bring windows to the front when you click them:

    • Press Windows + R, type:

    nginx

    control mouse

    • Pointer Options tab → Ensure “Activate window by hovering over it with the mouse” is unchecked.
    • Alternatively, check:

    HKEY_CURRENT_USER\Control Panel\Desktop

    in the registry, look for ForegroundLockTimeout — set it to 0.

     

    Outlook Hardware Graphics Acceleration

    Sometimes GPU rendering messes with how windows get brought forward.

    • In Outlook: File → Options → Advanced
    • Under Display, tick Disable hardware graphics acceleration.
    • Restart Outlook.

    Multiple Outlook Processes

    Sometimes there are multiple background Outlook windows and the taskbar click only selects the “wrong” one.

    • Close all Outlook windows.
    • Open Task Manager (Ctrl + Shift + Esc), end all OUTLOOK.EXE processes.
    • Restart Outlook fresh.

    Test in Safe Mode

    If an add-in is interfering:

    • Close Outlook.
    • Press Windows + R, type:

    outlook.exe /safe

    • If it works normally in Safe Mode, disable add-ins under File → Options → Add-ins.

     

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