Forum Discussion

Lucy1964's avatar
Lucy1964
Copper Contributor
Sep 22, 2025
Solved

Issues New Outlook POP / Mac

New Outlook limits features to Microsoft Exchange/Outlook.com/Hotmail.com email accounts which is bad for my long time business POP account.  Since converting I discovered the below limited Support ...
  • TTAMungo's avatar
    Sep 23, 2025

    Hi Lucy, 
    New Outlook has limited POP support, so features like rules, categories, and pins will not work. A practical workaround is to use folders to separate important emails, for example moving them into a folder named “Action” or “To Do.” This is not as convenient as flags, but it still allows quick access. For any business use, however, it is strongly advised to move to Microsoft 365 with an Exchange Online account. This provides full functionality with rules, flags, categories, and reliable syncing.

    The reality is, Microsoft wont be adding good features for accounts like this.. Sorry it's probably not what you want to hear.

Resources