Forum Discussion
issue with user outlook inbox
hello
i have a user that have on her outlook inbox and boite de reception. on old laptop
i build a new laptop for her install office after the language to set to french i still see Inbox and boite de réception
i try the switch : outlook.exe /resetfoldernames
i still have inbox and mail arrive in inbox i have stuff in boites de reception.
what can i do ?
Thanks
4 Replies
Had the same issue before, sometimes Outlook doesn’t fully sync the folder names even after the /resetfoldernames command. Try removing the account completely, then re-add it after making sure Windows and Office display languages are both set to French. Once it syncs fresh, the folders should all show as Boîte de réception etc.
Since both default names already exist, using /resetfoldernames may not give the expected results. Try using /resetfolders instead.
Another way to go would be to rename the non-default folder and then use /resetfoldernames
Make sure that when you perform this, your Office UI language is set to the language that you want to use for your folders.Yet another way to go would be to rename the folders via Outlook on the Web.
For additional instructions, screenshots and other workarounds see; Rename the default folders of a mailbox - Robert 365
