Forum Discussion
Hopps1
Dec 03, 2020Copper Contributor
Indicate that an email has been acted on?
With an email that goes to multiple people, is there a way to indicate that the email has been acted upon? Here's the scenario: We get status update emails throughout the day. For each status upd...
Victor_Ivanidze
Dec 04, 2020Bronze Contributor
Hi Hopps1, using a rule, place a copy of initially delivered e-mail to the special folder in a shared mailbox. Instruct all team members do not delete or move this copy but assign a category or flag it.