Forum Discussion
NebilSedki
Nov 28, 2023Copper Contributor
I need to return to my classic Outlook. I need to turn off new toggle. I can't. Help
I obviously am not computer literate but I must get back to the classic Outlook. I have had my company email for years and it has the name of our company. The directions to get from the new Outlook to the classic are confusing. Please help if you can.
Thanks
- sidisadi431fiyaCopper Contributor
my options for contacts and calendar are at the top left instead of at the bottom of the screen. The placement takes up too much of my screen that way. Back to the Ribbon. Where it once was almost a part of the body of the outlook screen, it is now separate and has "fancy" looking features. My outlook was fine. By the way, I h
File > Options > Advanced and remove the check from Show apps in Outlook. Then restart Outlook. That will put the buttons under the Folder list.
- Pamjr138Copper Contributor
My issue is that the RIBBON looks different and my options for contacts and calendar are at the top left instead of at the bottom of the screen. The placement takes up too much of my screen that way. Back to the Ribbon. Where it once was almost a part of the body of the outlook screen, it is now separate and has "fancy" looking features. My outlook was fine. By the way, I have the option to "try the new outlook" but this looks new to me or at least different. I've done the launch with outlook.exe and it still comes up with the new ribbon. I've shut down and clicked on the outlook without the (new) behind it and I still get the new ribbon. I want my old look back. thanks if you can help
- LZeCopper Contributor
I can relate to needing to switch back. The new Outlook is a complete mess. Why would they make a simple "toggle" button if it means you have to reenter all your configuration?! If they are incapable of using the current settings, they should not pretend that a switch will be easy.
- asmith1440Copper Contributor
NebilSedki I just had this issue and was able to get back to the Classic view and everything was restored and back to normal.
1. Open Outlook
2. Click the Help action at the top
3. Click restore back to classic or Revert to legacy whichever yours shows and it reopen in the Classic View
- rdr2qCopper Contributor
My problem is that when I click "Go to Classic Outlook", Outlook just shuts down. When I try to open the old Outlook app, nothing happens. I also do not have the toggle switch!
Have you tried repairing the office install? Or opening outlook.exe from the file system -
Outlook is here if you use 64-bit office "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"
if you use 32-bit Office, it is here -"C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE"
- CHAMP_LIVECopper Contributor
NebilSedki Now the option to switch back to classic team is under the "Help - Go to classic Outlook"
- usmanabbCopper Contributor
NebilSedki I was looking for similar solution but couldn't find out in the latest Outlook version.
Go to Help Button on your Outlook and click Switch to Classic Outlook. That should do the job.
Thanks
- richardvmCopper Contributor
I have also had the same experience. I removed an email account and then added it back as some folders were not synching with the rest of my team. This started a journey from hell and i am still in it!!.
It would not allow me to add the email account without downloading the new outlook. I am not able to toogle back to the old outlook. I get a weird message and it will not even open the classic version.
Any ideas? Also concerned that what I do will lose folders but worth getting the hell out of the new outlook version!!
- GemmaReid1805Copper Contributor
richardvm the only thing that worked for me was going into the 'Help' section of the new Outlook and clicking on 'Switch to original Outlook' (or words to that effect).
I didn't lose any folders so good luck I hope you don't either.
- GardenRRCopper ContributorDon't know if you've already found a solution, but I found the one Max Alvarez provided worked: simple, elegant & instant gratification. No monkeying around with the registry needed:
-Launch Run
(if you've never used it, click on the gear icon,, search for "Run" in & launch - and add it to your task bar &/or Start Menu)
-Type "Outlook.exe" in the Run box
Voila! Outlook classic instantly launches. You will know for sure because the toggle to switch to "New" appears in the upper right hand corner. - WildjestaCopper Contributor
NebilSedki
@HERE
Hey there!
So, I just found it with a little it of digging, I'll try to show a step by step of what I did with screenshots!
1.
1. Navigate to the settings button at the top right of the window.2. Select General
3. Select About Outlook
4. Click on "Open Mail now"
- It will give you the option to provide feedback! I've provided feedback several times myself and the slider button disappeared, I assume they didn't like what I had to say about the "New Outlook" appearance.- f888microsoftCopper Contributor
🤣🤣 dude, i provided feedback as well. spicy ones. And now the entire thing you circled in red is gone 🤣🤣
This is after providing spicy feedback twice. i'm lmao. Also, that very same day, I start receiving phishing alert from my third party antivirus. The phishing alert concern files located in USER/USERNAME/APPDATA/LOCAL/PACKAGES/MICROSOFT.WINDOWSCOMMUNICATIONSAPPS_NUMBERS***/LOCALSTATE/FILES/S0/4019/ and it was pdf files.
Some pdf file from my spam email i believe, on of the file was named caseAMAZON(numbers)[4665]. pdf
I don't know what this is all about. Did i open a door for malware to enter my pc just by retrograding to the old mail app. or did they let those spam email attachment breach in after I send some spicy feedback.Some pdf file from my spam email i believe, on of the file was named caseAMAZON(numbers)[4665]. pdf
I don't know what this is all about. Did i open a door for malware to enter my pc just by retrograding to the old mail app. or did they let those spam email attachment breach in after I send some spicy feedback.Based on the file name, it's just run-of-the-mill virus-infected spam attachment. That it came after you sent spicy feedback is just a coincidence.
- andrewmwinterCopper ContributorOh thank GAWD. I really don't like the new mail at all
- rburke007Copper Contributor
NebilSedki go here:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Outlook
use Regedit.exe in search open app then copy and paste above source into title bar, press enter, then double click version and change value to "c" no quotations choose ok. make sure outlook is currently closed, then attempt to open outlook from the icon without the 'new' attached to it, i.e., use the old outlook shortcut. It should open in classic view for you from now on and not prompt change to new outlook anymore.
- f888microsoftCopper Contributor
Hey bro, first god bless you i know what you tried to do here. but as of now the directory you provided as changed. I can only find HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\AdobeAcroOutlook.SendAsLink
clicktorun is not there anymore.
in that directory i find "loadbehavior" is that it? is that the one??????
If I modifie it, current entry is 3.
Thanks alot