Forum Discussion
I need to return to my classic Outlook. I need to turn off new toggle. I can't. Help
I obviously am not computer literate but I must get back to the classic Outlook. I have had my company email for years and it has the name of our company. The directions to get from the new Outlook to the classic are confusing. Please help if you can.
Thanks
94 Replies
- CactusAmarilloCopper Contributor
Sorry, but on my two laptops, I simply installed satndalone Outlook and it works perfect. I have the 2 Outlook now (Classic and New). I can't use Outlook New, because it does not support custom Name on SMTP / IMAP settings.
If you want to use Outlook Classic, just search (on Google) "Outlook classic installer" and you'll find the installer.
- sidisadi431fiyaCopper Contributor
my options for contacts and calendar are at the top left instead of at the bottom of the screen. The placement takes up too much of my screen that way. Back to the Ribbon. Where it once was almost a part of the body of the outlook screen, it is now separate and has "fancy" looking features. My outlook was fine. By the way, I h
File > Options > Advanced and remove the check from Show apps in Outlook. Then restart Outlook. That will put the buttons under the Folder list.
- Pamjr138Copper Contributor
My issue is that the RIBBON looks different and my options for contacts and calendar are at the top left instead of at the bottom of the screen. The placement takes up too much of my screen that way. Back to the Ribbon. Where it once was almost a part of the body of the outlook screen, it is now separate and has "fancy" looking features. My outlook was fine. By the way, I have the option to "try the new outlook" but this looks new to me or at least different. I've done the launch with outlook.exe and it still comes up with the new ribbon. I've shut down and clicked on the outlook without the (new) behind it and I still get the new ribbon. I want my old look back. thanks if you can help
- LZeCopper Contributor
I can relate to needing to switch back. The new Outlook is a complete mess. Why would they make a simple "toggle" button if it means you have to reenter all your configuration?! If they are incapable of using the current settings, they should not pretend that a switch will be easy.
- asmith1440Copper Contributor
NebilSedki I just had this issue and was able to get back to the Classic view and everything was restored and back to normal.
1. Open Outlook
2. Click the Help action at the top
3. Click restore back to classic or Revert to legacy whichever yours shows and it reopen in the Classic View
- rdr2qCopper Contributor
My problem is that when I click "Go to Classic Outlook", Outlook just shuts down. When I try to open the old Outlook app, nothing happens. I also do not have the toggle switch!
- PA69Copper Contributor
This is exactly what is happening to me. I need to go back to Outlook Classic. The functionality missing for me, which is huge, is the ability to move messages or folders from one email account to another.
- CHAMP_LIVECopper Contributor
NebilSedki Now the option to switch back to classic team is under the "Help - Go to classic Outlook"
- David16Copper Contributor
I just tried your suggestion, but all I have at the top LHS is Home View Help.
Underneath this, there is Help Tips Feedback Outlook mobile
There is no option for "Go to classic Outlook" . Do you have any other suggestions?
That can mean classic is not installed. Do you have outlook.exe under your office install?
C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
or C:\Program Files (x86))\Microsoft Office\root\Office16\OUTLOOK.EXE if you have 32bit
If it is there, open the Run command using Windows key + R and paste the following into the box.
reg add "HKCU\Software\Microsoft\Office\16.0\Outlook\Preferences" /v UseNewOutlook /t REG_DWORD /d 00000000 /f
If outlook.exe was not installed (and you have an office suite that includes it), you need to download and install - Microsoft has the link to the installation in this article: Install or reinstall classic Outlook on a Windows PC - Microsoft Support
The above is from my articles at Slipstick.com:
- usmanabbCopper Contributor
NebilSedki I was looking for similar solution but couldn't find out in the latest Outlook version.
Go to Help Button on your Outlook and click Switch to Classic Outlook. That should do the job.
Thanks
- richardvmCopper Contributor
I have also had the same experience. I removed an email account and then added it back as some folders were not synching with the rest of my team. This started a journey from hell and i am still in it!!.
It would not allow me to add the email account without downloading the new outlook. I am not able to toogle back to the old outlook. I get a weird message and it will not even open the classic version.
Any ideas? Also concerned that what I do will lose folders but worth getting the hell out of the new outlook version!!
- GemmaReid1805Copper Contributor
richardvm the only thing that worked for me was going into the 'Help' section of the new Outlook and clicking on 'Switch to original Outlook' (or words to that effect).
I didn't lose any folders so good luck I hope you don't either.
- GardenRRCopper ContributorDon't know if you've already found a solution, but I found the one Max Alvarez provided worked: simple, elegant & instant gratification. No monkeying around with the registry needed:
-Launch Run
(if you've never used it, click on the gear icon,, search for "Run" in & launch - and add it to your task bar &/or Start Menu)
-Type "Outlook.exe" in the Run box
Voila! Outlook classic instantly launches. You will know for sure because the toggle to switch to "New" appears in the upper right hand corner. - WildjestaCopper Contributor
NebilSedki
@HERE
Hey there!
So, I just found it with a little it of digging, I'll try to show a step by step of what I did with screenshots!
1.
1. Navigate to the settings button at the top right of the window.2. Select General
3. Select About Outlook
4. Click on "Open Mail now"
- It will give you the option to provide feedback! I've provided feedback several times myself and the slider button disappeared, I assume they didn't like what I had to say about the "New Outlook" appearance.- f888microsoftCopper Contributor
🤣🤣 dude, i provided feedback as well. spicy ones. And now the entire thing you circled in red is gone 🤣🤣
This is after providing spicy feedback twice. i'm lmao. Also, that very same day, I start receiving phishing alert from my third party antivirus. The phishing alert concern files located in USER/USERNAME/APPDATA/LOCAL/PACKAGES/MICROSOFT.WINDOWSCOMMUNICATIONSAPPS_NUMBERS***/LOCALSTATE/FILES/S0/4019/ and it was pdf files.
Some pdf file from my spam email i believe, on of the file was named caseAMAZON(numbers)[4665]. pdf
I don't know what this is all about. Did i open a door for malware to enter my pc just by retrograding to the old mail app. or did they let those spam email attachment breach in after I send some spicy feedback.Some pdf file from my spam email i believe, on of the file was named caseAMAZON(numbers)[4665]. pdf
I don't know what this is all about. Did i open a door for malware to enter my pc just by retrograding to the old mail app. or did they let those spam email attachment breach in after I send some spicy feedback.Based on the file name, it's just run-of-the-mill virus-infected spam attachment. That it came after you sent spicy feedback is just a coincidence.
- andrewmwinterCopper ContributorOh thank GAWD. I really don't like the new mail at all