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guldarot's avatar
guldarot
Copper Contributor
Sep 09, 2023

I believe I've identified a bug in the Hotmail

I believe I've identified a bug in the Hotmail password reset process. When I forgot the password for my long-standing Hotmail account and initiated the password reset procedure, I was prompted to provide my Skype ID and an alternative email address to receive the reset code. I received the code and successfully reset my password. However, when I attempted to sign in, I encountered an error indicating that my email was blocked due to incorrect password entry. What's puzzling is that I can still reset my password, which I did, but the same error message persists when I attempt to sign in.    

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