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Magnus_Knight's avatar
Magnus_Knight
Copper Contributor
May 14, 2025

How do I stop Copilot from adding to my Outlook?

I'm using Outlook Classic, and every day Copilot adds itself to my Outlook.  I right-click and select uninstall, but the next day it comes right back.  I do not want Copilot.  How do I stop Copilot from adding to my Outlook.  I've included screenshots to see what I'm talking about.

Version:

Microsoft® Outlook® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bit

 

14 Replies

  • Hornblower409's avatar
    Hornblower409
    Brass Contributor

    Microsoft has issued a fix for this in Classic Outlook 2019.

    See the reply from Gabriel Bratton Microsoft Agent | Moderator on July 9, 2025 in this thread

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_classic-outsub_ofh/how-to-remove-copilot-dropdown-on-outlook-classic/cbdc26c7-ce72-40b4-98a1-2f757fcc7daf?messageId=f271db56-fc02-4cc7-94dd-aa3663769577&page=3

  • Hornblower409's avatar
    Hornblower409
    Brass Contributor

    Microsoft has issued a fix for Classic Outlook 2019.

    See the reply from Gabriel Bratton Microsoft Agent | Moderator on July 9, 2025 in this thread.

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_classic-outsub_ofh/how-to-remove-copilot-dropdown-on-outlook-classic/cbdc26c7-ce72-40b4-98a1-2f757fcc7daf?messageId=f271db56-fc02-4cc7-94dd-aa3663769577&page=3

  • Copilot is an integral part of Microsoft’s ecosystem, designed to encourage users to work smarter and more efficiently. I’ve personally used Copilot, and the results have been outstanding.

    It truly feels like a helpful companion, especially in Outlook. And it's not limited to Outlook alone—using Copilot in Microsoft Excel or Word can significantly reduce your workload, often by one-third.

    • Brett_K_CUFO's avatar
      Brett_K_CUFO
      Copper Contributor

      This reply is useless and honestly reeks of AI slop itself. 

    • cee_bee's avatar
      cee_bee
      Copper Contributor

      In what way is your comment helpful? OP was explaining that Copilot keeps re-enabling after disabling it. There is an option to disable it at the user level but it keeps re-enabling a few hours to a few days after enabling (even when there are zero org policies). I have the same issue. I DON'T WANT IT. And quite frankly it is obviously a bug that Microsoft is currently choosing to ignore. 

      Whether you like Copilot or not is totally irrelevant.  Your comment is like telling someone who hates broccoli (but the restaurant ignores this and serves it anyway) that you like broccoli and therefore everyone else should like and eat it too. 

  • reneegrebe's avatar
    reneegrebe
    Copper Contributor

    Exact. Same. Thing. Happening. Here. Our company does not have an organizational setting that is pushing it. It's all Microsoft. Our tech guys said this to me:  


    "These AI integrations have been a pain in the neck and I know it's not just Microsoft. Google had forced Gemini to all of their products as well and they make it impossible to remove the feature because they really want it to get used. I conducted some extensive research on this issue and, unfortunately, there does not appear to be any way to permanently remove Copilot from the Microsoft 365 apps for Enterprise. I can't even find any controls in the Admin center to at least disable the feature for users. The best solution I have found next to continuously uninstalling the feature is to browse to the following location in any M365 app:
     
    -File
    -Office Account
    -Account Privacy
    -Manage Settings
    -Uncheck "Turn on option connected experiences"
     
    This supposedly prevents Copilot from working, but also disables other connected experiences that you can learn more about here: https://learn.microsoft.com/en-us/microsoft-365-apps/privacy/optional-connected-experiences
     
    Hopefully enough people will complain and Microsoft will give us a way to completely disable Copilot for people that do not wish to use it or quit forcing the feature to reinstall after a period of time."

  • Copilot keeps coming back because it’s likely being auto-installed by Microsoft updates or your organization’s settings. You can try removing it under File > Options > Add-ins, but if it returns daily, it’s probably managed by your IT or policy settings. You may need to contact your admin or IT support to permanently block it.

    • cee_bee's avatar
      cee_bee
      Copper Contributor

      But if there is an option at the user level to disable, then it should stay disabled. Period. If there is an org policy to force install it, then the disable option should be grayed out at the user level. That is the expected behavior. Either way, this is a big that Microsoft needs to address.

  • Typically I can answer questions without an internet search but I remember doing this actually to mine a long time ago. I did add copilot for sales on my own. This is what it said and that's what I remember doing lol. 

    To disable Copilot in Outlook, navigate to File > Options > Copilot and clear the "Enable Copilot" checkbox

  • Hi Magnus, if you right click on the app, can you "Unpin" it? I believe you should be able to. I just opened mine to show you (mine looks different as I have the copilot sales installed)

     

    • Magnus_Knight's avatar
      Magnus_Knight
      Copper Contributor

      Thanks Lisa.  I have been doing this step daily, but it keeps adding itself back every day.  I've asked our company Microsoft 365 admin if they have a policy that keeps pushing it, but they say they do not, although I think they do, so I'm still trying to find a way to block it from reinstalling itself daily.  I'm not on a company PC, I'm on my personal PC with my own copy of Outlook Classic, but I'm logged in with my company email, so I think it's still pushing the company policies onto my Outlook.

      • cee_bee's avatar
        cee_bee
        Copper Contributor

        This is exactly what is happening for me. THIS IS A BUG. Why everyone keeps saying otherwise feels like gaslighting. Microsoft needs to address this. If the option is there at the user level to disable it (for me on Outlook for Android), then it should stay disabled regardless of a policy or update. Period.

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