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tianci278's avatar
tianci278
Copper Contributor
Feb 13, 2024

How do I set junk email option to no automatic filtering in Outlook New?

Outlook's junk email filtering is driving me crazy, half of my legitimate emails are being sent to Junk. I need to completely disable the function, I searched online and found this tutorial, but I can't find a way to open the Junk Email Option page in new Outlook. Does anyone know how to do that?

 

 

Thanks a lot.

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi tianci278,

    the new Outlook doesn't have the same Junk email settings like the settings on your screenshot.

    You can open Junk email settings in the new Outlook by clicking on the Settings > Email > Junk email

     


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    Leon Pavesic
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    • tianci278's avatar
      tianci278
      Copper Contributor
      Hey Leon,

      Appreciate your reply. My blocked email list is empty, and I didn't check any of the junk email fiter option in the setting. Still, many of the legitmate emails are getting into the junk folder.

      Is there a way to download the old Outlook, so I can change the setting?

      Best,
      Tianci.
      • LeonPavesic's avatar
        LeonPavesic
        Silver Contributor

        Hi tianci278,

        thanks for the update.

        You should have an option in your upper right corner of the New Outlook to switch back to classic Outlook, you should "turn off" the button for the New Outlook to switch back to the classic Outlook.

        I need to return to my classic Outlook. I need to turn off new toggle. I can't. Help - Microsoft Community Hub

        If you don't see or don't have the option (button) that I have mentioned, then you can open classic Outlook manually by searching for it in Windows or opening the .exe file from this path:

        C:\Program Files (x86)\Microsoft Office\root\Office16



         


        Please click Mark as Best Response & Like if my post helped you to solve your issue.
        This will help others to find the correct solution easily. It also closes the item.


        If the post was useful in other ways, please consider giving it Like.


        Kindest regards,


        Leon Pavesic
        (LinkedIn)
        (Twitter)

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