Forum Discussion
Hotmail.com sign in problem
I want to sign in hotmail, buy when I try to do so. A page with special error '404 Error' comes out. Why this would happen, and how could I solve it ??
Your screenshots show the 404 appearing at a Microsoft redirect address after selecting Sign in on the Outlook marketing page. That is not enough to conclude that your Hotmail password is wrong or that the mailbox has been deleted.
Use the Sign in button in Microsoft Support’s “How to sign in to Hotmail” article, starting in a fresh private browser window. Enter your existing Hotmail account there. If this works, replace the old bookmark or shortcut rather than continuing through the failing redirect. If it works privately but not in your usual browser profile, investigate that profile’s site data and extensions.
If the supported sign-in route also fails, check Microsoft’s service status and use the Microsoft account sign-in troubleshooter. Give Support the failure time and a screenshot showing the destination, with personal query details removed. A 404 alone does not identify an account-recovery problem.
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Thanks !
Your screenshots show the 404 appearing at a Microsoft redirect address after selecting Sign in on the Outlook marketing page. That is not enough to conclude that your Hotmail password is wrong or that the mailbox has been deleted.
Use the Sign in button in Microsoft Support’s “How to sign in to Hotmail” article, starting in a fresh private browser window. Enter your existing Hotmail account there. If this works, replace the old bookmark or shortcut rather than continuing through the failing redirect. If it works privately but not in your usual browser profile, investigate that profile’s site data and extensions.
If the supported sign-in route also fails, check Microsoft’s service status and use the Microsoft account sign-in troubleshooter. Give Support the failure time and a screenshot showing the destination, with personal query details removed. A 404 alone does not identify an account-recovery problem.
