Hotmail account blocked and can't recover

Hello,

I have been trying to regain access to an old account that has my Hotmail email as the address on file. But none of the support emails were delivered to my Outlook email which is where I have always received my @hotmail.com emails after the change way back when. 

It seems that my account has been blocked due to too many failed login attempts, but I haven't directly logged into that account in years.

I tried to do the account recovery but it says that information I provided was not sufficient enough. I mean I am putting contacts and email subjects directly from my Outlook sent folder from back when emails where being sent from my Hotmail email. 

I tried calling Microsoft but once the automated system realized that I was looking for sign-in support, my number seems to be flagged and whenever I call back it gives me a canned response and hangs up.

I need to talk to a real person that will help me recover my Hotmail account so that I can then recover the other account I can't access.