Forum Discussion
Gmail Sync Issues with Outlook 365
mtjmurray Add the address and let outlook find it - it will bring up a screen with the Gmail address and in the upper right is "Not Google" - click it and choose IMAP.
You need to use the classic Outlook - not the "new Outlook" as the new outlook doesn't currently support IMAP (or on my computer folders).
Do you know how I would go about using the manual set up? I only have 1 option to add an account through Outlook 365 on Mac? Maybe it's not possible but would be good if I could.
Yeah it shouldn't be difficult like it is just now.
mtjmurray Add the address and let outlook find it - it will bring up a screen with the Gmail address and in the upper right is "Not Google" - click it and choose IMAP.
You need to use the classic Outlook - not the "new Outlook" as the new outlook doesn't currently support IMAP (or on my computer folders).
Diane_Poremsky_MVP
Thanks a lot.
That helped us - to switch to OLD Outlook.
But the problem is actual for Outlook App on iPhone. Is there some advice?
The problem is "mail is no sync - nothing new sent, not received". Using Gmail.teutonian remove the account and add it back - the account was added as a cloud sync account and they sometimes get stuck. But I haven't found a way to add them as IMAP on the phone.
It's asking for 'Incoming Server' and 'Outgoing Server' details?
Won't let me past this stage without entering them.
I found the settings details.
Life saver, how Microsoft support didn't know this work around yesterday I do not know.
Excellent, thank you.
For the benefit of others, the settings are from this google support article:
Check Gmail through other email platforms - Gmail Help (google.com)
Incoming Mail (IMAP) Server imap.gmail.com
Requires SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for SSL: 465
Port for TLS/STARTTLS: 587
Full Name or Display Name Your name Account Name, User name, or Email address Your full email address Password Your Gmail password
