Forum Discussion
Gmail Sync Issues with Outlook 365
mtjmurray Add the address and let outlook find it - it will bring up a screen with the Gmail address and in the upper right is "Not Google" - click it and choose IMAP.
You need to use the classic Outlook - not the "new Outlook" as the new outlook doesn't currently support IMAP (or on my computer folders).
 
mtjmurray >> Using Outlook 365 installed on Mac, I've linked my Gmail account.
Ah... sorry I didn't see that it was a mac.
The Microsoft Cloud syncs through Exchange and isn't good for mail IMHO. Calendar and contacts seem to be ok (although I don't really use my Gmail calendar or contacts, so it could be almost as bad as email and I just never noticed.)
If you use manual set up and add the account as IMAP mail will work better but you won't have the Gmail calendar and contacts syncing.
They need to use standard protocols to sync calendar and contacts - not invent new ways of doing things. 🙂
Do you know how I would go about using the manual set up? I only have 1 option to add an account through Outlook 365 on Mac? Maybe it's not possible but would be good if I could.
Yeah it shouldn't be difficult like it is just now.