Forum Discussion
Ghost messages
In my mailbox I have ghost messages for most of my email. The message is above the real one but it is empty, not actually openable. It is extremely distracting plus it fills up my inbox twice as fast. I have gone to every setting I can find to no avail. I am ready to dump Outlook altogether.
It doesn't look like a duplication to me but a Group Header because of the way you have configured your View.
You can either reconfigure it or Reset your View back to default.
Simplified Ribbon
- View-> Current View-> View Settings...-> Group By...
- View-> Current View-> Reset View
Classic Ribbon
- View-> View Settings-> Group By...
- View-> View Settings-> Reset View
RobertSparnaaij No it has nothing to do with the ribbon, classic or simplified. Every email has a duplicate email above it. It is not a real message.
Those are instructions to adjust or reset the View of the Message List 😉
