Forum Discussion
Forgotten email password request being seen coming from a different email account
When at http://account.microsoft.com/ to reset a forgotten password for a Microsoft Exchange account with a registered domain email account the code being sent is being seen as a forgotten password r...
That usually happens when the recovery or forwarding email linked to the account is different from the primary login address. In some cases, it can also be triggered by synced devices or security settings. I’d recommend checking the account recovery options and recent login activity to make sure nothing unauthorized was added.