Forum Discussion
Forgotten email password request being seen coming from a different email account
When at http://account.microsoft.com/ to reset a forgotten password for a Microsoft Exchange account with a registered domain email account the code being sent is being seen as a forgotten password r...
This often happens as the domain email has been set up as a recovery or alias account on your Hotmail/Microsoft account.
Ensure that you are resetting the correct account, this may be an Microsoft Exchange work/domain account which has to be reset via your email admin/provider.