Forum Discussion
Focused Inbox not appearing for First Release users
On March 29th the Message Center on our 365 tenant said that Focused Inbox has been rolled out to all First Release users. However, as a First Release user, I cannot seem to access Focused Inbox sett...
This is exactly where we are. We've used PowerShell and disabled it for the org and enabled it for a few specific users. It works in OWA and in moblile apps but not in the Outlook 2016 desktop client. We certainly don't want to roll it out for the org if it won't work in Outlook.
I found an answer for this issue! They've updated the https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/ with the reason:
- Requires the Office 365 subscription versions of the clients. Focused Inbox will not be delivered to Outlook for Mac 2011, or the perpetual versions of Outlook 2013 for Windows and Outlook 2016 for Windows.
- Requires https://support.office.com/en-us/article/Enable-Exchange-Online-for-modern-authentication-58018196-f918-49cd-8238-56f57f38d662.
- We are also working on an additional update, which will remove the requirement of Modern Authentication for Focused Inbox to work. That will come in a future fork.
There's a link to an https://support.office.com/en-us/article/Enable-Exchange-Online-for-modern-authentication-58018196-f918-49cd-8238-56f57f38d662?ui=en-US&rs=en-US&ad=US&fromAR=1, but we think it requires your Outlook 2013 users to have a special registry update in order for them to continue working so we haven't tested it yet.
Mystery solved!