Forum Discussion
Find Related messages
Can anyone help with my Find Related Messages in this Conversation function not working?
- The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
49 Replies
It's been a couple months from the last post, but I'm having the opposite problem.
The search doesn't work with the brackets which has been suggested. In fact, when I right click on a message and select Find Related -> Messages in this Conversation it defaults the following in the search field (including the brackets):
[Conversation]:="Reach out to vendors"
But I always get No Results.
When I choose Find Related -> Messages from Sender, it defaults the following in the search field:
from: "Sender Name"
For this, it works perfectly fine.
Has anyone else experienced this?
Outlook version 2202 (Build 14931.20132)
- Seems to be fixed in the latest update (Version 2111 Build 16.0.14701.20206) !
- Es verdad! hoy actualicé y la funcionalidad está OK, gracias MS 🙂
- Excellent news. It's such a useful function for managing emails. Updated 365 this morning and it's back!
Hi All,
I have found a workaround for now until Microsoft solves the issue:
Example:
Conversation:=”Some email subject”
Just add a [ ] around Conversation
So as follows:
[Conversation]:=”Some email subject”
- This is an issue in the latest Outlook update. After clicking Find Related>Messages in this conversation' go to the search bar at the top and enter '[' & ']' each side of the word of the conversation e.g. [Conversation]:="Test Search". This is a work-around until MS release a patch.
- Hi All, got this email from MS,Friday, November 26, 2021 6:07 AM GMTHi Team,Greetings, Hope you are doing great today.I do apologize for the previous information, there is a bug for Outlook client search with the recent update:This is now investigation state it will fix in the next update.We have internal reference:If there is anything else I can help you with please feel free to let me know, It is my plessure to assist you.Thank you for contacting Microsoft Online Services Technical Support.
Best Regards,
-------------------------------
Microsoft 365 Support EngineerI remember having this problem in a previous release of Outlook. It was a few years ago, but it seems as though a MS tech reindexed the contact list and that fixed the problem. It may have been that the "Pointer" was not looking at the right file.
check your logs.
We need this fix.
Thanks,
Len
below is part of an email chain between MS and i,
MD (Microsoft)
Wednesday, November 24, 2021 9:24 AM GMTHi,
Greetings, Hope you are doing great today.
This is not an issue to resolve whereas it has been upgraded and provides a different way to meet the requirement.
In my previous email, I have provided an alternate way to meet the requirement.
Besides, If you are familiar with the previous feature which was available for the previous version please re-install your application and download the previous version product.
And make sure it is Monthly Channel Version 1712 (Build 8827.2179).
Please follow the steps for changing the office installation option:
Note: By changing the office installation option, it will impact your entire organization.
Please do not hesitate if you have more quires. It is my pleasure to assist you.Thank you for contacting Microsoft Online Services Technical Support.
Best Regards,
Microsoft 365 Support Engineer
Working Hours: Monday - Friday: 9:00 AM – 6:00 PM UTC+8Wednesday, November 24, 2021 9:07 AM GMT
Hi,
Thank you for your reply,
Do you know when the issue is likely to be fixed please.
Thank you,
Kind RegardsMD (Microsoft)
Wednesday, November 24, 2021 2:55 AM GMTHi,
Good day.
Thank you for your email.
I think you have missed my assessment in the previous email.
Assessment:
--The feature ''Find related in conversation'' has been depreciated by upgrading the application.
--Please use the alternate option which is ''show as conversation'' in the view settings or change the application version and return back to the previous version.
--The Find Related option shows no results have been fixed in Monthly Channel Version 1712 (Build 8827.2179).
Ref. https://support.microsoft.com/en-us/topic/find-related-option-does-not-show-results-eece20cc-2677-449f-9b14-f26c33e37805
Please let me know if you have more quires.
Thank you for contacting Microsoft Online Services Technical Support.
Best Regards,
Microsoft 365 Support Engineer
Working Hours: Monday - Friday: 9:00 AM – 6:00 PM UTC+8Thanks for the info SamuelPegg.
This answer sounds very strange to me :
- The "Find Related" function has been depreciated but not removed from the (context) menu.
- This bug has been fixed almost 4 years ago and now reappeared.
- If we want to keep this functionality we have to reinstall an Outlook version from 2017.
- What a bunch of morons this MS people.
"Hey yeah, that feature that we removed but didn't remove the menu for, is deprecated, so yeah, byeeee"
- I had the same issue today, manually entering the [ ] into the search box was a work around but I was able to roll back to a pervious version ( Build 14326.20348 ) of Office 365 which resolved the issue and restored the find related search function without having the manually enter the brackets. I then disabled updates in office.
- Oh wow, microsoft breaking something that was not broken.
Amazing! James_McQuaker1977no me funciona la opción de buscar mensajes en esta conversación, alguien me puede ayudar?
AdrianOrtiz82 Check the response from Moses3000. It works.
- The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
- How and where to insert the brackets please? I do not know how to do this?
- You can try to place the cursor again in the search bar and manually type the brackets.
subject your keyboard layout it should be ALT GR + 9 or 8.
- Pernille-Eskebo, please fix this Find related option. It works on an old PC but not on the new one. Moses3000 thank you for a workaround for now.
Thank you Moses3000 ! That works for me too. Please Microsoft, fix this bug!
