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James_McQuaker1977's avatar
James_McQuaker1977
Copper Contributor
Nov 17, 2021
Solved

Find Related messages

Can anyone help with my Find Related Messages in this Conversation function not working?
  • Moses3000's avatar
    Moses3000
    Nov 19, 2021
    The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
SamuelPegg's avatar
SamuelPegg
Copper Contributor
Nov 26, 2021
Hi All, got this email from MS, 
 
Friday, November 26, 2021 6:07 AM GMT
Hi Team, 
 
Greetings, Hope you are doing great today. 
 
I do apologize for the previous information, there is a bug for Outlook client search with the recent update:
This is now investigation state it will fix in the next update. 
We have internal reference:  
https://protect-eu.mimecast.com/s/ofk9CA630IpmD1uGvUmd?domain=docs.microsoft.com  
 
If there is anything else I can help you with please feel free to let me know, It is my plessure to assist you.  
 
Thank you for contacting Microsoft Online Services Technical Support.

Best Regards,
-------------------------------
Microsoft 365 Support Engineer
  • Len_Showalter's avatar
    Len_Showalter
    Copper Contributor
    Nov 26, 2021

    SamuelPegg 

    I remember having this problem in a previous release of Outlook. It was a few years ago, but it seems as though a MS tech reindexed the contact list and that fixed the problem. It may have been that the "Pointer" was not looking at the right file.

    check your logs.

    We need this fix.

    Thanks,

    Len

     

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