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antarex's avatar
antarex
Copper Contributor
Jan 07, 2026
Solved

Favorites shared folders not displaying related shared account

New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appen...
outlook for windows
  • AmirHaque-MSFT's avatar
    AmirHaque-MSFT
    Jan 15, 2026

    Update: This is a known issue and has been fixed in Client Version 20260108025 (New Outlook > Settings > General > About Outlook > Client Version). The fix is now being deployed to production and is currently at 30% saturation, will hopefully be fully deployed by the end of this week. Hope this helps.

AmirHaque-MSFT's avatar
AmirHaque-MSFT
Icon for Microsoft rankMicrosoft
Jan 15, 2026

Update: This is a known issue and has been fixed in Client Version 20260108025 (New Outlook > Settings > General > About Outlook > Client Version). The fix is now being deployed to production and is currently at 30% saturation, will hopefully be fully deployed by the end of this week. Hope this helps.

Frasca's avatar
Frasca
Copper Contributor
Jan 19, 2026

My outlook now indicates the shared mailbox names but the number of emails still does not show and I also can't drag email to sort them into folders listed in my favorites section. Are these two items still being addressed?