Forum Discussion
antarex
Jan 07, 2026Copper Contributor
Favorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appen...
cheese_louise
Jan 08, 2026Copper Contributor
I have a user experiencing the same. I found the same thing reported within the last day or so in 2 other forums so far:
https://learn.microsoft.com/en-us/answers/questions/5694540/outlook-favourite-name-missing
https://www.reddit.com/r/Outlook/comments/1icvmsj/all_my_inboxes_are_named_inbox_on_the_folder_pane/
I don't see any Service Health or other type of acknowledged issue from Microsoft so far, but I am opening a ticket with Microsoft for our user, so fingers crossed.
As a side note - I do still see the account name next to the Inbox folder in my favorites, but I am on "Targeted Release" aka Preview Channel for New Outlook; so that might be why my experience is different.