Forum Discussion
Favorites shared folders not displaying related shared account
New problem with Outlook 20251212003.10 I have plenty shared mailbox, with every Inbox folder as Favorite to directly see when there is new incoming mails in some of it... Before, Outlook appen...
When testing with a staff member I support within our organisation; I found that Outlook Classic displayed the 'shared' items account names / email address for the end user, same with Outlook OWA (web), but Outlook New (app) didn't (calling them all e.g. Inbox). May be a workaround for now if this also works in your environment; until a fix/change is rolled out by MS.
I wasn't able to reproduce the issue on another device to test possible fixes though.