Forum Discussion
Excessive Spam, Junk Mail from "geeksquad" email address?
Zeromus Same problem. Now I am receiving hundreds of emails every day and, no matter what I try, Hotmail (or Outlook) is not blocking them. I cannot send emails from the account; the system is giving me an error message: "There was an error sending your message". The account is totally useless!
I just started getting 40-50 @emailinfo.geeksquad.com spam emails a day starting yesterday. I've had my hotmail account for over 17 years and this is the first time I have been hit so hard by spam and I cannot stop it. I've tried EVERYTHING mentioned on this board including creating rules, set up spam blocks, set rules on both the web side and the Outlook client side, etc., etc., etc. and nothing works to stop the spam. I was an email administrator for two large corporations, and more recently a large hospital chain, so I'm familiar with email, smtp, spam appliances, firewall rules, etc. Obviously Microsoft is the problem, they are allowing the spam to come through, and their spam rules are not working - something is really wrong with this, it's almost like someone on the Microsoft messaging team was paid to "remove" the spam filter for this address periodically.
Amen! Shadowtrax
I am still dealing with this, hour after hour day after day, months later. You are much more knowledgeable than I am. I started to migrate my email to a GMAIL account, but, after all these years this is not simple. I just wish there was some type of official response Microsoft would give instead of workarounds. Um, how about you just take care of it. And if you can't, say so.
I am so sad and disturbed to hear this, so sorry...
As mentioned, I have years of email system experience, I set up a system for a major university, I've helped design and run very large (hundreds of thousands of users) email systems for two large multinational corporations (one was the largest maker of cpu/chips - big blue). I've worked with Novel email, Pegasus email, Lotus Notes email, cc:Mail, Unix/Pine email, VAX email, and more recently all the versions of Microsoft corporate Exchange/365 email, taught Outlook/email classes at a corporate level, on and on. Given the shear number of employees, we get massive spam, and spam dumps all the time. To stop this particular issue (and I've already added it to the spam appliance at work), all I need to do is add a hard set rule to block emailinfo.geeksquad.com on the spam appliance in the DMZ (and make sure there aren't any other rules that have something in them that would allow it through) - there's a few more IP and message related blocks I do that I won't get in to, but it stops the spam to the masses. This same thing would be done on the Microsoft spam appliances they use, but somehow it appears Microsoft does not want to deal with this specific address/issue for some unknown reason. They can filter on more than just standard name/address (which is spoofed), so there's no reason why they can't deal with this unless it's money/politics....
I guess I'll need to move my address to another seeing that Microsoft won't resolve this specific spam address issue and it's been going on for several years, but as you are painfully aware, it is very time consuming and painful. Curious to know if the emailinfo.geeksquad spams are 'getting through' on Gmail or other email services??
