Error - Something went wrong. [1001]

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&nbsp;Hello, I am a 365 client for a few years. Today out of nowhere I was asked to log in to my account.&nbsp; When I attempt to do so, this is the error message:&nbsp;******************************************************ErrorSomething went wrong. [1001]Correlation Id: 81f04800-4268-44e4-b1c2-2f758659651aTimestamp: 2024-05-10T14:25:03.000ZDPTI: 01080ae9bf8da57cba51e6e1c62e24077158eb66d301ccb2f46fd0e8fbb147a7Error Tag: 7q6caError Code: 2147483661&nbsp;*******************************************************************This has never happened before, and can log into my account via https://www.office.com. But when I try to use the actual apps on my desktop it will not work, and kicks back the same error message for all the apps. I have seen other posts about this, but I am not conformable trying to change code and registry values. I need support from a MS professional, please advise as this is an acute issue.&nbsp;Thank you in advance for your attention - Steve

leonpavesic · Answer

Hi&nbsp;ssalern2,this is a known issue to Microsoft:Office 365 Sign in Error 1001: Microsoft releases a workaround | Born's Tech and Windows World (borncity.com)&nbsp;This is also the official solution (workaround) from Microsoft:Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications - Microsoft SupportCan't sign in to Microsoft 365 Windows desktop applications - Microsoft 365 | Microsoft Learn&nbsp;Please click Mark as Best Response &amp; Like if my post helped you to solve your issue.This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.Kindest regards,Leon Pavesic(LinkedIn)(Twitter)

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Error - Something went wrong. [1001]

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