Forum Discussion

Copper Contributor

May 10, 2024

Error - Something went wrong. [1001]

Hello, I am a 365 client for a few years. Today out of nowhere I was asked to log in to my account. When I attempt to do so, this is the error message: ***************************************...

LeonPavesic

Silver Contributor

May 13, 2024

Hi ssalern2,

this is a known issue to Microsoft:
Office 365 Sign in Error 1001: Microsoft releases a workaround | Born's Tech and Windows World (borncity.com)

This is also the official solution (workaround) from Microsoft:
Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications - Microsoft Support
Can't sign in to Microsoft 365 Windows desktop applications - Microsoft 365 | Microsoft Learn

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Kindest regards,

Leon Pavesic
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