Forum Discussion
Jessica_Young
Dec 10, 2021Copper Contributor
Email Rule not applying to reply emails
I am looking for help on a rule I am setting up (see pic below). The rule is not applying to any of Chris's reply emails. This is true whether Chris was the original email in the chain or not.
- Why the "received before" clause?
- Jessica_YoungCopper Contributor
VasilMichev I am organizing/cleaning up an Account Executive's inbox of 47k emails. I want her to be able to see more recent emails, while I clean up the old. Once that is accomplished, I will then manage the more recent months.
Happy workday to you.
- First, I do not recommend running the rule to move all 47K emails at once. 🙂
- I am not sure how many years of leader messages are in the inbox. I suggest reviewing and managing the current year plus two years, then archiving the rest. The archiving data is available when needed. This method will save you a lot of time. 🙂 Confirm this plan with your leader.
- Complete a search for a specific period to identify the number of emails during the date span. Also, review the email size; you don't want to move too many large files simultaneously.
- Finally, here is a rule that you can consider using. The example below moves all 2020 emails.
If you found this information helpful, please mark this message as the best answer or like it.