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Siani70's avatar
Siani70
Copper Contributor
Jan 11, 2024

Email reminders about cancelled meeting

Hello.  I set up a series of meetings and then cancelled them.  They no longer show in my calendar but I still get email notifications and so do the invitees.  Example below.

 

Your meeting was found to be out of date and has been automatically updated.

 

Updated meeting details:

 

The meeting was canceled.

 

I'm using 365, desktop access. 

 

How can I stop these emails?

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi Siani70,

    Here are the options you can use:

    Outlook Desktop Application:

    - Open Outlook.
    - Go to File > Options > Advanced.
    - Check Automatically dismiss reminders for past calendar events.
    - Click OK

    Outlook Web Access (OWA):

    - Left click the setting button.
    - Go to View all Outlook settings > Calendar > Events and invitations.
    - Check Delete notifications about forwarded events.

    If the problem persists, you might want to consider removing and re-adding your email account in Outlook:
    Remove or delete an email account from Outlook - Microsoft Support


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    • Siani70's avatar
      Siani70
      Copper Contributor

      LeonPavesic Thanks for taking the time to reply.  I can't see an option to automatically cancel reminders (although I could be looking in the wrong place!)

      Furthermore, the email notifications are not about past meetings but about future meetings that have been cancelled.  I also need to stop emails going to meeting invitees.

       

      I should update my query to say I'm using 365 using desktop access.

       

      • LeonPavesic's avatar
        LeonPavesic
        Silver Contributor

        Hi Siani70,

        thanks for the additional info.

        You are not doing anything wrong, your version of Outlook doesn't have the Automatically dismiss reminders for past calendar events option in File > Options > Advanced.

        You can try to check if you have a registry key in regedit or create one:
        - open registry editor (regedit)
        - check if you have this registry key: 
        HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\Reminders
        DWORD:AutoDimissPastEvents

        - if not, you can try to create it with these values:
        HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\Reminders
        DWORD:AutoDimissPastEvents
        Value 1 = dismiss

         

        Calendar reminder options missing - Microsoft Community

        Please click Mark as Best Response & Like if my post helped you to solve your issue.
        This will help others to find the correct solution easily. It also closes the item.


        If the post was useful in other ways, please consider giving it Like.


        Kindest regards,


        Leon Pavesic
        (LinkedIn)

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