Forum Discussion

Brad_k295's avatar
Brad_k295
Copper Contributor
Jan 20, 2024

Email not showing in inbox

My email says I have multiple email in my inbox but none with show to let me read them.

6 Replies

  • lyverasolen's avatar
    lyverasolen
    Iron Contributor
    May 02, 2026

    Clear Search/Filter  and Check All Mail/Spam/Trash and Reset Inbox Type to Default

     

  • khaleeb's avatar
    khaleeb
    Copper Contributor
    Feb 27, 2025

    May need help or something..easiest way to fix..from normal settings

  • khaleeb's avatar
    khaleeb
    Copper Contributor
    Feb 27, 2025

    It's showing but no mail stuff..it's funny always filled really was going to erase some and only saw one in them others nothin

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor
    Jan 22, 2024

    Hi Brad_k295,

    Here are some potential steps (options) that might help:

    1. Adjust View Settings:
      The view settings, such as filters, could be causing the issue. To change this, select the Inbox folder, go to the View tab, and click View Settings. In the pop-up window, click Filter, and then click clear views (filters).

       

    2. Check Junk Email Folder:
      Ensure that emails aren't wrongly marked as junk.

    3. Review Deleted Items Folder:
      If emails were accidentally deleted, they might be in the Deleted Items folder. Right-click on the email, select Move > Inbox to restore it.

    4. Use Send/Receive for Synchronization:
      Navigate to the Send/Receive tab, click Send/Receive All Folders, and allow it some time to synchronize.

    www.minitool.com

    Outlook inbox not displaying all emails received. - Microsoft Community


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    • cfriesiii's avatar
      cfriesiii
      Copper Contributor
      Apr 26, 2025

      hello, everyone,

       

      LeonPavesic- what is attempting to be addressed here is the "Inbox" represented on the Microsoft community page, which the user typically accesses here:

       

      https://techcommunity.microsoft.com/inbox

       

      I am mentioning this because, as of now, April 26, 2025, I am experiencing the same issue that the original contributor Brad_k295 was experiencing - The inbox shows that I have 79 unread messages in the upper right corner icon representing mail, but, upon accessing the inbox page at the link represented above, no individual messages are displayed.  I don't believe either Brad nor myself are experiencing an Outlook related issue.

       

      Thank you for everyone's ongoing attention to this. 

       

      Chuck Fries

      Omaha, NE

      USA

      • Acesfury's avatar
        Acesfury
        Copper Contributor
        May 01, 2026

        I'm experiencing a similar(possible the exact same) issue with Outlook.

        I'm using the Webpage version(outlook.live.com) to access my Hotmail account and I'm unable to see emails that I know are present in my Inbox.

        I can see they are present when checking my email from my phone so they are in fact in the Inbox but do not show up on my PC.

        I get a brief view of them when I click on "From" "Subject" or "Received" to re-order the list, they flash on screen then vanish. 

        I've had this occur a few times over the past few weeks and it seems related to any email with an Attachment on it. If I remove any email from the inbox that has an attachment(via my phone) it all works properly, however when an email with an Attachment is present the problem persists.

         

        Thank you,

        Phil Green

        Ontario, Canada