Forum Discussion
Email not showing in inbox
hello, everyone,
LeonPavesic- what is attempting to be addressed here is the "Inbox" represented on the Microsoft community page, which the user typically accesses here:
https://techcommunity.microsoft.com/inbox
I am mentioning this because, as of now, April 26, 2025, I am experiencing the same issue that the original contributor Brad_k295 was experiencing - The inbox shows that I have 79 unread messages in the upper right corner icon representing mail, but, upon accessing the inbox page at the link represented above, no individual messages are displayed. I don't believe either Brad nor myself are experiencing an Outlook related issue.
Thank you for everyone's ongoing attention to this.
Chuck Fries
Omaha, NE
USA
I'm experiencing a similar(possible the exact same) issue with Outlook.
I'm using the Webpage version(outlook.live.com) to access my Hotmail account and I'm unable to see emails that I know are present in my Inbox.
I can see they are present when checking my email from my phone so they are in fact in the Inbox but do not show up on my PC.
I get a brief view of them when I click on "From" "Subject" or "Received" to re-order the list, they flash on screen then vanish.
I've had this occur a few times over the past few weeks and it seems related to any email with an Attachment on it. If I remove any email from the inbox that has an attachment(via my phone) it all works properly, however when an email with an Attachment is present the problem persists.
Thank you,
Phil Green
Ontario, Canada