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Email message locked in outlook 365
I have an Email I received from a client that I can't open. There is a lock icon next to it. My IT department can't open it either. When clicked on it gives a message the user credentials don't match...
1Steve Hi, the possibility has been around for quite some time when it comes to OME/AIP, but there are some prerequisites.
https://docs.microsoft.com/en-us/microsoft-365/compliance/ome-faq?view=o365-worldwide#can-i-open-encrypted-messages-sent-to-a-shared-mailbox
1Steve Hi, the possibility has been around for quite some time when it comes to OME/AIP, but there are some prerequisites.
https://docs.microsoft.com/en-us/microsoft-365/compliance/ome-faq?view=o365-worldwide#can-i-open-encrypted-messages-sent-to-a-shared-mailbox
email address removed for privacy reasons
My hacked emails are locked. I can't even open a new email acct because my old one is locked.