Forum Discussion
email header - From:
It appears outlook ignores the 'from' header and displays data it derives from other email headers, e.g. sender. Is there a document describing this design decision? This behavior is very apparent with email received from mail lists. Specifically, the Open Source mail list software, Sympa; this software stack allows a list owner to change the 'from' email address to reflect a number of user friendly options and Outlook simply ignores the 'from' field. The available options include:
- “Name” (display_name)
- “Name” (e-mail) (name_and_email)
- “Name” (via List) (name_via_list)
- “Name” (e-mail via List) (name_email_via_list)
- “List” (on behalf of e-mail) (list_for_email)
- “List” (on behalf of Name) (list_for_name)
I've been testing the 'from' behaviors on Office 2019, O365, Gmail and Yahoo mail. The Microsoft email clients also behave differently while the Gmail/Yahoo clients conform and display to the appropriate 'from' header. I've created a spreadsheet showing what the various email clients display in the 'from' field based on the above rewrite options.
So - two questions/issues
1) A description on how Outlook derives the 'from' field.
2) Is there a way to over-ride this behavior and just display the 'from' field as other email clients do?
Thank you,
Terry McLaren
1 Reply
- sommerfsCopper ContributorI totally agree. It's a bad idea to prefer the 'sender' header over the 'from' header, because the 'from' header contains the information I would like the receiver to see.