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Tmclaren01's avatar
Tmclaren01
Copper Contributor
Jun 06, 2023

email header - From:

It appears outlook ignores the 'from' header and displays data it derives from other email headers, e.g. sender.   Is there a document describing this design decision?   This behavior is very apparent with email received from mail lists.   Specifically, the Open Source mail list software, Sympa; this software stack allows a list owner to change the 'from' email address to reflect a number of user friendly options and Outlook simply ignores the 'from' field.  The available options include: 

  1. “Name” (display_name)
  2. “Name” (e-mail)  (name_and_email)
  3. “Name” (via List) (name_via_list)
  4. “Name” (e-mail via List) (name_email_via_list)
  5. “List” (on behalf of e-mail) (list_for_email)
  6. “List” (on behalf of Name) (list_for_name)

I've been testing the 'from' behaviors on Office 2019, O365, Gmail and Yahoo mail.  The Microsoft email clients also behave differently while the Gmail/Yahoo clients conform and display to the appropriate 'from' header.   I've created a spreadsheet showing what the various email clients display in the 'from' field based on the above rewrite options.

 

So - two questions/issues

1)  A description on how Outlook derives the 'from' field.

2)  Is there a way to over-ride this behavior and just display the 'from' field as other email clients do?

 

Thank you,

 

Terry McLaren 

 

1 Reply

  • sommerfs's avatar
    sommerfs
    Copper Contributor
    I totally agree. It's a bad idea to prefer the 'sender' header over the 'from' header, because the 'from' header contains the information I would like the receiver to see.

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