Forum Discussion
sublimeswan
Jul 15, 2024Copper Contributor
Email address autofill disaster
I have a very very upsetting situation. I work in a medi-cal provider, and when I type in her email address, outlook has somehow connected the email address as a person, and connected another email address to the entry. Also, there are literally no entries in the address book, so I have no idea how I can track down and correct this problem. I have already sent medically sensitive information to the wrong person because of this weirdness 😞
EXAMPLE:
I type in email address removed for privacy reasons it shows the autofill dropdown with email address A in larger font, and below it in smaller font it displays email address B. So anytime I type email address A in the To: field, it sends the message to email address B. This happens even when I do not select the autofill dropdown option. Again, when I click on the address book there are no entries that I could edit and resolve this. Help!!!
- sublimeswanCopper ContributorWhy are there no admin available to help?