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SHH2021
Copper Contributor
Jul 08, 2024

Downloading PDFs Automatically Open in Acrobat

I'm having a new issue using Outlook on the Web. Previously when I clicked to download a PDF attachment from an email, it would just download with no other actions. Now, once it completes the download it automatically opens in Adobe Acrobat, and I have to manually close it. I download and move a lot of PDFs every day, and it is extremely cumbersom to have to close them before I can move them out of my download folder into another location. I use Google Chrome.

 

This is only an issue on Outlook Web version, as the Windows version doesn't even give the option to download immediately (you have to "save as" or "open in Adobe Acrobat"). 

 

This is also a new issue anytime I download a PDF from Google Chrome. I have tried to change my Chrome Settings, but the only setting I've found is to change the default action to "open in Adobe Chrome", which doesn't help me at all. I still need it to download to my computer, I just don't want it to automatically open once complete. So I'm wondering if it's a setting I can even change with Outlook or if I need to troubleshoot with Google.

 

Any tips?

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