Forum Discussion

somenathmaji's avatar
somenathmaji
Copper Contributor
Feb 07, 2024

Clear cache in outlook for mac

Is there a proper way to clear cache in outlook for mac? We have an addin which keeps picking up perviously user details. So we want to clear auto complete cache in outlook for mac. A similar solution is available in outlook for windows (https://answers.microsoft.com/en-us/outlook_com/forum/all/clear-cache-in-outlook/a8221506-9369-416e-be16-6838b90ad6a8)

3 Replies

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi somenathmaji,

    To clear the cache in Outlook for Mac, you can follow these steps:

    1. Ensure your computer is connected to the server.
    2. Navigate to Tools > Accounts on the Outlook toolbar.
    3. In the left pane, select the account you wish to reset.
    4. Click the three dots on the bottom left and choose Reset Account from the menu.

    Clear the cache in the new Outlook for Mac - Microsoft Support


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    (Twitter)
    • TomHageman's avatar
      TomHageman
      Copper Contributor

      LeonPavesic , reading through Microsoft documentation, it doesn't become clear to me whether "Reset Account' only clears the cache.  Would I lose other settings when I reset, like for instance signatures or shared mailboxes?

       

      In https://support.microsoft.com/en-gb/office/clear-the-cache-in-outlook-for-mac-6f230dfa-7f12-4606-bb1a-55ee19087033 it describes an alternative way to clear the cache only, which would be fine, except that the Outlook for Mac v 16.89 I'm using does not have the Properties right-click menu item.

Resources