Forum Discussion
BrittanyN
Jan 09, 2026Copper Contributor
Classic Outlook Keeps "Not Responding" and freezing
Hi there, I tried to scour for something similar, but I couldn't find anything and/or it didn't work - so here I am - hopefully someone can help. Okay the facts - I use Classic Outlook (CO movi...
steveo8091
Jan 27, 2026Copper Contributor
Well guess what??? Microsoft did another cumulative update including KB5074109 with coding that does not allow the update to be deleted. And now I have no CO! Again! Any suggestions?
Hornblower409
Jan 29, 2026Iron Contributor
-- Microsoft did another cumulative update including KB5074109
Do you mean KB 5078 127 ?
If so, I have seen some small number of users still having problems with Classic Outlook even after this update.
The only workaround I can suggest is to use the option that was suggested for fixing the original KB5074109 problem without uninstalling it:
Move your PST/OST files out of your OneDrive folder.
And then use ScanPST to check for errors.
https://support.microsoft.com/en-us/office/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253