Forum Discussion
Classic Outlook Keeps "Not Responding" and freezing
Well guess what??? Microsoft did another cumulative update including KB5074109 with coding that does not allow the update to be deleted. And now I have no CO! Again! Any suggestions?
- Imanindependent1Jan 29, 2026Copper Contributor
Uninstall KB5074109 and MS CO will work again.
- Hornblower409Jan 29, 2026Iron Contributor
-- Microsoft did another cumulative update including KB5074109
Do you mean KB 5078 127 ?
If so, I have seen some small number of users still having problems with Classic Outlook even after this update.
The only workaround I can suggest is to use the option that was suggested for fixing the original KB5074109 problem without uninstalling it:
Move your PST/OST files out of your OneDrive folder.
And then use ScanPST to check for errors.
https://support.microsoft.com/en-us/office/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253 - mrjgreenJan 28, 2026Copper Contributor
Is that what the deal is??? My classic outlook is broke again!
- Imanindependent1Jan 29, 2026Copper Contributor
Uninstall KB5074109 and MS CO will work again.