Forum Discussion
YvesSaintMob
Feb 06, 2026Copper Contributor
Classic Outlook - cannot drag emails anywhere - Troubleshooting
I have a coworker who just recently downgraded to Classic Outlook, ever since reading that New Outlook has removed the Drag and Drop Feature. We have been troubleshooting for a while and have com...
Feb 10, 2026
I have a few questions as this appears to be a program glitch, not a settings or feature problem.
What version of Office is installed?
What type of email account? (exchange, outlook.com, Gmail, etc)
Has office been updated? Windows updated?
What AV is installed? VPN?