Forum Discussion

xerez1947's avatar
xerez1947
Brass Contributor
May 14, 2020

Can't see sender email address (Outlook web)

Hi, I've noticed recently that I am not able to see the sender email address for some emails. Why? How can I fix this? Example:       If I place the mouse on the sender I see my own e...
outlook on the web
Deleted's avatar
Deleted
Apr 13, 2021
Hi You are wrong a lot, but Outlook can not block for no reason mail to you! If it is not on the block list, or has not been registered as a phishing! ! I see that you are involved and have knowledge about it, so it is best to contact Office 365 support of which Outlook is a part and there present copies of information that will reach directly to the Office 365 Team are great people surely your application will take seriously you can also attach a link to this thread in the MTC which will be part of the information! Thank you
xerez1947's avatar
xerez1947
Brass Contributor
Apr 16, 2021

DeletedHi, do you know which contact form should I use to contact Office 365 support team? Because I tried to contact several times to Microsoft using different chats/forms and none of them seem to be right one.

 

Thanks.

  • ThomasMermod's avatar
    ThomasMermod
    Copper Contributor
    Jan 08, 2023
    I have the same bug. It's outrageous that it's not possible to just show the real email of the senders. Do you have thought of all the peoples scammed like this ? It's simple, we want the name only four our contact. If the mail is not from our contact, just display the address. It's not thinkable that you don't fix it in more than 2 years.
  • luli2345's avatar
    luli2345
    Copper Contributor
    Dec 17, 2022

    I have the same problem, I cant block this sender as i can't see the sender's address. I think it's a bug for  outlook. Many users have this problem, please fix it.Deleted 

  • Deleted's avatar
    Deleted
    Dec 09, 2022

    Hi charismatic100 

    Thank you for being with us again!

    if it is an address that has been associated with the services, or is part of 2MFA, it is worth changing this address to another, check whether the security services have changed to a new address, and this just needs to be removed, of course I would do so, it is not worth fixing it a waste of time.

    Please read this article, it is worth sending suspicious emails for check:

    https://consumer.ftc.gov/articles/0210-how-get-less-spam-your-email#everyone

     

  • charismatic100's avatar
    charismatic100
    Copper Contributor
    Dec 09, 2022
    Fast forward to December 2022. The issue still exists and now the spammers/scammers/phishers who are sending hidden sender email address emails have also disabled the sweep function of their emails. Sweep function is available on legitimate emails, not the new wave of hidden sender email address scam emails.
  • Deleted's avatar
    Deleted
    Jul 07, 2021

    xerez1947 

    Hi, because still someone is trying to deceive you and it takes a very long time - I would be interested in this topic police - there are specialized people who have the right tools to check it to protect others - from scammers.

    Good luck Andrew 

  • xerez1947's avatar
    xerez1947
    Brass Contributor
    Jul 07, 2021
    Hi, thank you for the information. I don't see any direct form I can fill with all the information I gathered, so I will follow the recommendation of the third link and simply report the emails from Outlook, as usual. Hopefully they will fix this in the next 10 years when a lot of people has been scammed.
  • xerez1947's avatar
    xerez1947
    Brass Contributor
    Jul 07, 2021
    Hi, thanks for the links, although I think they're not contact forms, or at least I don't see a way to report anything.
  • Deleted's avatar
    Deleted
    Apr 16, 2021

    https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/user-submission?view=o365-worldwide

    https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/report-junk-email-messages-to-microsoft?view=o365-worldwide
    Surely you will have no doubt that you have to report to Microsoft there is no other way! Good luck

    https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/submit-spam-non-spam-and-phishing-scam-messages-to-microsoft-for-analysis?view=o365-worldwide

  • Deleted's avatar
    Deleted
    Apr 16, 2021

    Hi!
    https://docs.microsoft.com/en-us/microsoft-365/security/defender/advanced-hunting-query-emails-devices?view=o365-worldwide
    https://docs.microsoft.com/pl-pl/microsoft-365/security/office-365-security/use-the-delist-portal-to-remove-yourself-from-the-office-365-blocked-senders-lis?redirectedfrom=MSDN&view=o365-worldwide

     

    In this 2 link should be the correct form to which you will need to log in, this will be the right place- I can not share it on the Forum MTC Good luck I'm happy with your commitment!

Resources