Forum Discussion
frktest
Jul 06, 2023Copper Contributor
Cannot use ost saved file reinstalling account in outlook 2016 for windows
I have Ms Outlook 2016 on win 10 I had MS Outlook hanged, It did not downloaded incoming mails. After some various and unsuccesful attempts to solve the problem I saved Ost and Pst files (both abo...
frktest
Jul 09, 2023Copper Contributor
Thank you very much for your response.
Since my email address is @gmail.com and outlook was set to IMAP I have no problem with incoming messages as they are saved on gmail server.
The problem I'm trying to solve is that I lost all sent messages (about 4000).
If I cannot reuse OST file there is a way to recover them?
Actually I was confident to be on safe having saved a 4 GB data OST file.
When you say to let the Outlook Desktop App download the emails from the mailserver, do you mean that it will download sent messeges again too?
Thanks a lot for your help
MathieuVandenHautte
Jul 09, 2023Steel Contributor
Hi frktest,
IMAP wil also sync the sent items from the mailserver.
When you open a browser and sign-in to gmail.com, are all missing sent items available there?
- frktestJul 09, 2023Copper ContributorNo, because the sent messeges have been written and sent with outlook.
- MathieuVandenHautteJul 10, 2023Steel ContributorYou can try to repair the OST with third part software.
- frktestJul 12, 2023Copper ContributorYou were right about gmail mailserver, actually the sent messeges are there also and I was able to synchronize in outlook. Thanks for your help.