Forum Discussion
'C' keyboard shortcut no longer works
Teresa_Cyrus I can share this same experience. I used the "B" shortcut when reading an email to open the Snooze option. This worked fine in both desktop and online versions until a few weeks ago. I did tests with my IT team using a hardware keyboard, external, USB, and even blue tooth. In the end, they gave me a brand new laptop and still doesn't work. The "B" shortcut to snooze was a well-used tool in my workflow.
Wow. It appears that my message to you didn't post yesterday morning. I had contacted MS and walked him through the issues. During the testing, the behaviors were the same for the agent.
Based on my conversation with the MS agent, we suspect that MS has removed this functionality. But he was not sure if it was by design or accident. The agent escalated the issue to the product manager.
Stay tuned for the verdict.
Teresa