Forum Discussion
AlanC1231
Jul 13, 2023Copper Contributor
Archiving old emails
In the past, I would use File / Tools / Clean up Old Items. In the Archive dialog box, I would highlight my email address, enter a date in the "Archive items older than:" window. For example, I want to archive all items older than Jan 1, 2012, I would enter 1/1/2012 in that window. I would then enter an Archive file name (new or existing) then click OK. When returning to the Home page, I would see the progress moving through the folders. This process worked as I wanted. However, using the same process now, nothing gets archived. What am I doing wrong?
Thanks,
Alan
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