Forum Discussion
v-dharumugam
Microsoft
MicrosoftArchive
Hi Outlook Team,
Good Day , Customer wants to clarify the following questions regarding the Archive Process.
According to the MRM policy applied to user mailboxes, emails do not immediately appear in the Archive folder. They become visible to end users after 7 days.
Where do these emails reside during those seven days, and is this behavior expected?
The customer wants to comprehend the behavior of email disappearance.
If email disappearance is intentional by design, the customer seeks a change in this process.
- The Archive folder has nothing to do with the MRM policy process (well, unless you have specifically created a folder tag for it). It's the Online Archive that messages get moved to, but only if the Online Archive has been provisioned beforehand (it will not happen automatically). And items stay in-place until their retention age is reached.
