Forum Discussion
Anyone else hate the New Desktop Outlook?.
Hello people
I was wondering if anyone else Hated the Desktop version of Outlook?. To me its slower and unresponsive compared to previous versions. Even Windows Mail was faster and the brings up old email accounts that you deleted and no longer use long ago.
It seems while good intentions this one has not been tested properly. Just shoved out the door. And lastly trying to find Emails that your sent or received is another nightmare. You have to restart twice before it finally decides oh look there emails.
50 Replies
- TheMonkZaBrass Contributor
I am pretty much disgusted with their overall approach. I spent most of my career using Windows. in my view, Microsoft has completely lost touch with reality. I wonder where they would be if they did not have Azure. I eventually switched to Mac and run a windows VM for apps that require windows. I hardly ever use the VM. I would use Apple Mail, if Apple had a few key functionality. Apple or Microsoft, their arrogance is too frustrating. I use Outlook, not because it is the best but because there are no other options.
- AlanT1585Copper Contributor
It's really, really bad but Microsoft appear to be in complete denial over it.
How they could take what Outlook was and make it basically dysfunctional and call it an improvement is beyond me.
Tried to get some assistance from their help line on a couple of items - blocking senders/domains, being able to import calendars/contacts, pst files and all I got from support was garbled noise
- RG23Copper Contributor
I don't care about a "consistent user experience" if it is a bad one. Microsoft are now so arrogant they have no idea what the customer wants or needs. From the first minute, the smug look on this Manager's face confirmed this to me, not that I needed any confirmation. In my opinion, Windows 11 and now the new Outlook have delivered no new functionality worthy of mention, while the user experience is ruined. Neither of those things are my idea of progress. To add to my frustration, I bought a new laptop last week and eventually found out that the Desktop folder is hidden away in the Onenote folder. Utterly pointless and brainless. If I want to put ANY folder in Onenote, I will move it. I don't need Microsoft to make the decision for me.
- RG23Copper Contributor
I don't care about a "consistent user experience" if it is a bad one. Microsoft are now so arrogant they have no idea what the customer wants. or needs. From the first minute, the smug look on this Manager's face confirmed this to me, not that I needed any confirmation. In my opinion, Windows 11 and now the new Outlook have delivered no new functionality worthy of mention, while the user experience is ruined. Neither of those things are my idea of progress. To add to my frustration, I bought a new laptop last week and eventually found out that the Desktop folder is hidden away in the Onenote folder. Utterly pointless and brainless. If I want to put ANY folder in Onenote, I will move it. I don't need Microsoft to make the decision for me.
- josephclemonsCopper Contributor
The New Outlook is a complete and utter disaster. So many bugs, it would take me many hours to report with documentation on all of them. It's pretty clear there wasn't much testing before rolling this new version out. It is NOT intuitive, searching is abysmal, and did I mention bugs? You know it's bad when the "solution" is actually to use the Outlook Web App or revert back to the old Outlook. Seriously? What a complete JOKE.
- FEB0920Copper Contributor
When I purchased a new computer I paid for the Microsoft Office bundle, which brought me this new Outlook fixture. So every time I open Outlook I am confronted with a advert, and am told that I can avoid these if I pay a monthly fee. Sorry - I already paid for the program itself. Otherwise the new Outlook is a mess. Deleted email reappear - one has remained in the deleted folder for two months and probably never will disappear. There apparently is no junk filter at all and everything comes through. I could go on - but what's the use.
- BaronCarterCopper Contributor
Maybe https://support.microsoft.com/en-us/office/install-or-reinstall-classic-outlook-on-a-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5 can help.
- nique0627Copper Contributor
Yes I absolutely hate it and I’m wonder when it’s going to be fixed??? It’s so slow 😭
- AlanT1585Copper Contributor
I imported a couple of pst folders so I could access my e-mail records which is critical for my business. Opening them basically locks Outlook up so I cannot access years and years of stored records.
Completely stupid
- TheMonkZaBrass Contributor
This is so frustrating. It is time for other providers to step up. None of these major tech companies actually give a hoot about what user's want. I have been using Outlook since it was first released. My experience is that it really became great over time, then it peaked and now is in a downward spiral. What we really need is new blood and serious competition. I use both Windows and Mac. Apple Mail is nothing to write home about either.
- helsh0312Copper Contributor
Worst major application I have ever used. How can they roll out something so bad to a global set of users? Did not one actual end user test it? It's atrocious for mail, calendar, tasks, and everything else someone typically might use Outlook for.
- pbackxCopper Contributor
they are determined to make changes for the sake of change. Clearly, the newer crop of programmers and managers at microsoft are increasingly incompetent. Microsoft products just continue to deteriorate. Once an alternative is available, I would drop microsoft like a lead balloon.