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danielma_te's avatar
danielma_te
Copper Contributor
Jun 22, 2023

Allocate a task to someone

I'm using tasks under ms office and i always wonder how task allocating works.

 

If i click on "allocate" and allocate the task to a another email account, it just... sends an email message with the contect of that task to him.

It doesnt actually add the task to his tasks list. 

what am i missing?

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    danielma_te 

    In Outlook for Windows, when you allocate a task to someone by clicking on "Allocate Task" and specifying another email account, it indeed sends an email message with the content of that task to the recipient. However, it does not automatically add the task to their Tasks list.

    The "Allocate Task" feature in Outlook is primarily designed to assign a task to someone and provide them with the task details via email. The recipient will receive an email notification containing the task description, due date, and other relevant information. They can then manually add the task to their own Tasks list if they choose to do so.

    To add the allocated task to their Tasks list, the recipient needs to take the following steps:

    1. Open the email message they received containing the allocated task.

    2. Within the email, they should click on the "Accept" button in the toolbar to accept the task.

    3. Once accepted, the task will be added to their Outlook Tasks list, and they can manage it from there.

    It's important to note that the behavior of the "Allocate Task" feature may vary depending on the version of Outlook you are using and the email server configuration. Therefore, if you're still experiencing issues or if the recipient is not able to add the task to their Tasks list, it's recommended to consult with your organization's IT support or refer to the Outlook documentation for specific instructions related to your setup. The text was created by the AI.

    • danielma_te's avatar
      danielma_te
      Copper Contributor
      Thanks.
      i dont see the "accept" button you mentioned.
      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor

        danielma_te 

        It seems that the behavior of the "Allocate Task" feature in Outlook for Windows has changed, and the specific "Accept" button may not be available in all versions or configurations.

        In recent versions of Outlook, the recipient of an allocated task should still receive an email message with the task details. However, the process of accepting and adding the task to their Tasks list may be different. Here are some alternative steps to try:

        1. The recipient can open the email message containing the allocated task.

        2. Within the email, they should look for options such as "Accept," "Open Task," or "Open in Tasks."

        3. Clicking on any of these options should open the task in a separate window or in the Tasks module of Outlook.

        4. From there, the recipient can review the task details and choose to either save it to their own Tasks list or mark it as complete.

        If these steps don't match the options available to the recipient or if they are still unable to add the task to their Tasks list, it's recommended to consult with your organization's IT support or refer to the Outlook documentation for specific instructions based on your Outlook version and configuration.

        Again, I apologize for any confusion caused, and I appreciate your understanding.

        AI text.

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