Forum Discussion
Narayanan Ramanathan
Mar 27, 2018Copper Contributor
All Mailbox Search
Outlook 2016 all mailbox search suddenly stopped working. Any suggestions ? Index rebuild, version update tried.
Any particular error message you are getting? Do individual mailbox searches work, or folder-level ones?
- Narayanan RamanathanCopper Contributor
Individual mailbox or folder search works. But if you select all mailboxes blank result with no error
- Ricardo VianaSteel ContributorHi,
This was a known issue but was already fixed. Can you confirm your outlook version?
ISSUE
After updating Outlook or Office to version 16.0.8827.2062, searching using the All Mailboxes option shows no results.
STATUS: FIXED
The issue is fixed in Monthly Channel Version 1712 (Build 8827.2179). To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.
https://support.office.com/en-us/article/fixes-or-workarounds-for-recent-issues-in-outlook-for-windows-ecf61305-f84f-4e13-bb73-95a214ac1230