Forum Discussion

Narayanan Ramanathan

Copper Contributor

Mar 27, 2018

All Mailbox Search

Outlook 2016 all mailbox search suddenly stopped working. Any suggestions ? Index rebuild, version update tried.

MVP

Mar 27, 2018

Any particular error message you are getting? Do individual mailbox searches work, or folder-level ones?

Narayanan Ramanathan
Copper Contributor
Mar 27, 2018
Individual mailbox or folder search works. But if you select all mailboxes blank result with no error
- Ricardo Viana
  Iron Contributor
  Mar 27, 2018
  Hi,
  
  This was a known issue but was already fixed. Can you confirm your outlook version?
  
  ISSUE
  After updating Outlook or Office to version 16.0.8827.2062, searching using the All Mailboxes option shows no results.
  
  STATUS: FIXED
  
  The issue is fixed in Monthly Channel Version 1712 (Build 8827.2179). To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.
  
  https://support.office.com/en-us/article/fixes-or-workarounds-for-recent-issues-in-outlook-for-windows-ecf61305-f84f-4e13-bb73-95a214ac1230
  - Narayanan Ramanathan
    Copper Contributor
    Mar 27, 2018
    Version Outlook 2016 MSO (16.0.8431.2110) 32-bit

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