Forum Discussion
Adding GoDaddy account to Outlook on new Android phone
Got my new Samsung Galaxy S24+ today. Went to set up my GoDaddy account on Outlook and it won't progress to asking for a password. You enter the email account email address removed for privacy reasons and it asks whether it is Work or School or Home. I fyou select the former you get error 2400 and if you select the latter you get error 2002. Additional text for the latter (which ios the correct option) is:
Correlation Id: 154acd32-23d4-4f97-90ea-448f5fa28094
Timestamp: 2024-02-27T05:30:58.000Z
DPTI: b9bd362bbdb67456
Error Tag: 9hehw
Error Code: 0
Can log into the account on GoDaddy via a web browser on Mac and Outlook fires up and runs OK.
Can log in to Outlook on my previous Android phone and it works fine.
Just a heads-up—using Microsoft 365 through GoDaddy isn’t recommended if you want full control and transparency.
You don’t get access to the main Microsoft admin centers, the pricing isn’t very clear, SharePoint URLs are locked to a bad format (NETORG4504), and support is limited.
The good news? You don’t need to migrate or start over. There’s a simple way to disconnect GoDaddy, called Defederation. It keeps your existing accounts and data, but gives you full access and control under Microsoft.
If you’re ready to move forward or want help reviewing your setup, feel free to reach out—happy to chat and guide you through it.
Best,
Ahmed Masoud
I have the same issue with a Note 20 Ultra after an update.
JamesT255 I was finally able to get mine working after a few days, but that was so long ago, I don't remember what it took to make it work correctly. Hopefully you'll get yours going as well.
AndreSnoxall I have the very same problem with a new Android phone I bought the other day (in my case a Motorola Edge). Very frustrating. It worked fine on my old Motorola Edge, but I can't get my e-mail running on the new one...same error messages as yours.
