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  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi jiangzhaoyan1227,

    here are the steps you can use:

    1. Verify Your Internet Connection: Ensure your internet connection is stable.

    2. Disable Antivirus Software: Temporary disable any antivirus software that may interfere with Outlook's email operations.

    3. Turn Off Windows Firewall: Disable the Windows Firewall temporarily to check if it's causing the issue.

    4. Adjust Server Timeouts in Outlook: Increasing server timeout settings within Outlook could help resolve the problem.

    5. Use Outlook Safe Mode: Running Outlook in safe mode can help identify if any add-ins are causing the error.

    6. Repair Outlook PST Files: If previous steps don't resolve the issue, consider repairing your Outlook PST files.

    More detailed instructions you can find here:
    Error occurs when you send or receive an email message in Outlook or Outlook Express - Microsoft Support



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    Kindest regards,


    Leon Pavesic
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