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Sean_P_s3016183's avatar
Sean_P_s3016183
Copper Contributor
Jul 12, 2020

Why can't i see the settings for OneDrive when i right click on the OneDrive icon in my Taskbar?

Hi there, 

 

I'm hoping that someone  will be able to help me with this issue that i'm having. I'm trying to access my OneDrive settings because my folders are not syncing. So that i can synchronize them, i know i have to go to my OneDrive settings. When i right click on the OneDrive icon in the taskbar, there is no "settings" option that comes up, which is really weird because i have seen it there before and i know that it should be there. 

 

Any help here will be appreciated. 

 

Thank you, 

 

Sean.

4 Replies

  • Sean_P_s3016183  Does anything come up? 

     

    What happens if you go into Explorer, locate the OneDrive folder and right-click to get Settings?

     

    If nothing comes up in either case, try the troubleshooting steps that Microsoft has published.

    • Sean_P_s3016183's avatar
      Sean_P_s3016183
      Copper Contributor

      Mike Williams it's not in explorer either, nor can it be found by right clicking on the onedrive icon in the taskbar.

       

      Last time you told me to follow these troubleshooting steps, 

       

      https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2

      which were to fix onedrive sync problems. Is it the same troubleshoot that i need to follow or is there another one?

       

      • Sondeep's avatar
        Sondeep
        Copper Contributor

        Sean_P_s3016183  Same with me. When I am right clicking the onedrive icon on the bottom right of the screen it is not expanding/ nothing happening. It used to work previously. 

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